Returns & Exchanges

At Wijnen Le Compte, we strive for complete satisfaction with every bottle; if you are not entirely happy with your purchase, you can return your items within 14 days of receipt. Please ensure all bottles remain unopened and in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unopened bottles in their original shipping box or equivalent protective packaging to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at any authorized courier location or schedule a collection.

• 4.
  Quality Check and Refund

  Once our cellar team inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.